Working with Matt and Lisa had made my experience with your organization a pleasant and worry free proess knowing I was in good hands in using Fannie Mac.
Thank you
Anthony Sacca
Anthony P SaccaDec-31-2024
Reviewed by Francisco J Urquijo for Matthew Lugas
Was kept informed and updated at all times.
Francisco J UrquijoDec-20-2024
Reviewed by Laurice A Young for Matthew Lugas
When Matthew reached out to me, I was already in the beginning stages of work with another organization. Matthew did not miss a beat. He made me feel so confident and talked me through every step of the way. It all happened so quickly and seemlessly. I was drawn into the process and felt like I was worthy of the opportunity that was being given to me. In the beginning I thought that I was going to be rejected but Matthew kept in touch with me walking me through every step of the way. When ever I had a question, he was responsive quiickly. He was so reassuring in my time of NEED!! I was in tears when he told me that I was on my way to financial freedom and advised/suggested that I go all the way to financial freedom. He was correct! I am currently paying off major debt points. If he had to not reached out to me I would be in brankuptcy status. Now I have the freedom to start again and get myself back on track with outstanding loan agreement. Thank you so much Matthew! You are angel! I will difinitley recommend you to anyone who is in need of assistance at a great rate!
Laurice A YoungDec-16-2024
Reviewed by Richard J Wachter for Matthew Lugas
Always returned calls, and answered all questions
Richard J WachterDec-13-2024
Reviewed by Deborah L Wachter for Matthew Lugas
Matt we thank you for ur help and patients wth us
In ur business they need more people like u Thanks again. Rick&Debbie
Deborah L WachterDec-10-2024
Reviewed by Steven Heaps for Matthew Lugas
Matt was very helpful and great to work with.
Steven HeapsNov-26-2024
Reviewed by Linda Bullock Young for Matthew Lugas
I am a procrastinator!! Matt recognized this and I know it was aggravating to him however he never let on and kept me on track and on time with information I needed to get in your system. Always the professional and gentleman. You have an excellent employee in Matt.
Linda Bullock YoungNov-16-2024
Reviewed by Thomas Brown for Matthew Lugas
Thomas BrownNov-12-2024
Reviewed by Laurice A Young for Matthew Lugas
Laurice A YoungNov-06-2024
Reviewed by Dennis E Winstead for Matthew Lugas
Explaining everything to me , step by step.
Dennis E WinsteadOct-29-2024
Reviewed by Richard Wachter for Matthew Lugas
Richard WachterOct-23-2024
Reviewed by Michael Frazier for Matthew Lugas
Michael FrazierOct-12-2024
Reviewed by Steven Heaps for Matthew Lugas
Steven HeapsOct-06-2024
Reviewed by Pamela Timlin for Matthew Lugas
Matthew and Veronica are excellent! They took great care of me and I even got additional money and a lower payment than we first thought we would have.
Pamela TimlinOct-01-2024
Reviewed by Jertimothy Seals for Matthew Lugas
I lost alot of money on you guys behalf because of the changing of the closing dates . I ended up losing money from my job because I wasn't at work on schedule closings days . I ended up paying my mortgage for the month and 1300 loan and my closing money end up being 2000 less from the original closing date. I have had 4 house closing and by far this was the worst experience. Matt was very helpful but could have been more transparent on the first closing date.I was told on Aug 22 we were going to close on August 26 and end up closing on Sept 6. Just be more transparent with the customers even when we close I was told we would get our money on Sept 9 and yes that was wrong too, we did end up getting the money the next day Sept 10 after things bounce in our checking account.So over Annie Mae was helping getting us a loan to start or debt and credit over so over all you guys was Ok.